FEATURED • FEEDBACK

The 5 Most Important Questions to Include in a Guest Feedback App

Every visit whether to a mall, hotel, restaurant, corporate office, hospital, or coarse space creates impressions that shape how customers feel about a brand. In such a situation, the challenge arises in not just delivering the services but to actually understand the patterns of how that experience is perceived in real time. This is where a guest feedback app becomes indispensable. A guest feedback app acts as a liaison between businesses and their customers.

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